At 98okr, we take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what information we collect from players across Pakistan, how that information is used, who it may be shared with, and what rights you hold over your own data.
Six core principles that guide every data decision we make at 98okr — from account registration in Karachi to withdrawals in Lahore.
All personal data submitted to 98okr — including CNIC details, contact information, and payment credentials — is stored using industry-standard AES-256 encryption at rest. Data in transit between your device and 98okr servers is protected via TLS 1.3 protocols.
98okr does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. Your information is used exclusively to operate your account, process your transactions, and comply with our regulatory obligations under the 98okr gaming licence.
Every category of personal data that 98okr collects is processed on a defined lawful basis — whether that is contractual necessity, legal obligation, legitimate interest, or your explicit consent. We do not process data without a clearly documented justification aligned with our licensing requirements.
Registered 98okr players have the right to access, correct, and in certain circumstances request deletion of their personal data. Data subject requests are handled within 30 calendar days of receipt. Contact the support team via live chat or email to exercise any of your data rights.
98okr uses cookies and similar tracking technologies solely for platform functionality, session management, fraud prevention, and performance analytics. No third-party advertising cookies are placed without your knowledge. You can manage your cookie preferences through your browser settings at any time.
Financial transaction data associated with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank deposits and withdrawals is handled in strict accordance with applicable financial data protection standards. Payment credentials are never stored on 98okr servers in unencrypted form.
This Privacy Policy sets out the basis on which 98okr collects, processes, stores, and shares personal data provided by players and visitors to the 98okr platform. 98okr is Pakistan's premier online gaming destination, serving players across Karachi, Lahore, Islamabad, Faisalabad, and all other cities with cricket betting, live casino games, premium slots, and instant games including Go Goal Bingo and Limbo.
By registering an account on 98okr, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Privacy Policy forms part of the overall agreement between you and 98okr and should be read together with the Terms & Conditions and the Responsible Gaming policy.
Data Controller: 98okr acts as the data controller for all personal data collected through the 98okr platform. All data processing activities are conducted in accordance with 98okr's obligations under its internationally recognised gaming licence and applicable data protection frameworks.
If you have any questions about this Privacy Policy or how 98okr handles your personal data, please contact the support team at any time via 24/7 live chat or by email at [email protected]. We are committed to responding to all privacy-related queries promptly and transparently.
When you create a 98okr account, we collect the personal information you submit during the registration process. This includes your full legal name as it appears on your CNIC, your date of birth, a valid Pakistani mobile number, an email address, and a password of your choosing. This information is mandatory for account creation and cannot be omitted.
As required under 98okr's gaming licence obligations, all registered accounts are subject to Know Your Customer (KYC) verification. During this process, 98okr may collect copies of government-issued identity documents such as your CNIC (front and back), proof of address documents issued within the past 90 days, and proof of ownership of the payment method used for deposits. This data is used exclusively for identity verification and regulatory compliance purposes.
98okr collects data relating to all deposits and withdrawals processed through the platform, including transaction amounts in PKR, timestamps, payment method identifiers (such as your JazzCash or EasyPaisa mobile wallet number or the last four digits of a bank account), and transaction reference numbers. Full payment credentials such as complete bank account numbers, passwords, or mobile wallet PINs are never collected or stored by 98okr.
We collect records of all gaming sessions conducted on the 98okr platform, including bets placed, games played, session durations, wager amounts, winning and losing outcomes, and any bonus or promotional activity associated with your account. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud prevention.
When you access the 98okr platform, we automatically collect certain technical information about your device and browsing session. This includes your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited within the platform, session timestamps, and approximate geographic location derived from your IP address. This data is collected primarily for security monitoring, fraud detection, and platform performance optimisation.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, mobile number, date of birth | Account creation & management |
| KYC Documents | CNIC copy, proof of address, payment proof | Identity verification & regulatory compliance |
| Financial Data | Transaction amounts, payment method identifiers | Payment processing & AML compliance |
| Gaming Activity | Bets, game history, session durations | Account management & responsible gaming |
| Technical Data | IP address, device info, browser type | Security, fraud prevention & analytics |
| Communications | Live chat logs, support emails | Customer service & dispute resolution |
If you contact 98okr through the live chat support system or via email, we retain records of those communications including the content of messages, timestamps, and the identity of the support agent who handled the interaction. These records are maintained for quality assurance, dispute resolution, and training purposes.
98okr uses the personal data it collects for the following specific purposes:
Data Minimisation: 98okr only collects and processes the personal data that is strictly necessary for the purposes described above. We do not collect data speculatively or retain it beyond the periods required for its original processing purpose.
Under the data protection framework applicable to 98okr's gaming licence jurisdiction, every processing activity must be conducted on a defined lawful basis. The following table summarises the lawful basis applied to each primary category of data processing at 98okr:
98okr does not sell your personal data to third parties. However, in order to operate the platform and comply with our regulatory obligations, we share certain categories of personal data with the following categories of third parties:
In the event of a merger, acquisition, or sale of all or part of 98okr's business assets, personal data held by 98okr may be transferred to the acquiring entity as part of that transaction. In such circumstances, 98okr will provide notice to registered players via email or a prominent platform notice prior to any such transfer taking effect, and the acquiring entity will be bound by the same privacy commitments described in this Privacy Policy.
No Marketing Sales: Under no circumstances does 98okr sell, rent, or license your personal data to third-party marketing companies, data brokers, or advertisers. Any third-party sharing is strictly limited to the operational categories described in Section 5.1 above.
Cookies are small text files placed on your device when you visit the 98okr platform. They allow the platform to recognise your device between sessions, remember your preferences, maintain your login session, and collect anonymised usage data for performance monitoring. 98okr also uses similar technologies including web beacons and local storage where appropriate.
You can manage and delete cookies through your browser settings at any time. Please note that disabling certain categories of cookies — particularly strictly necessary and security cookies — may impair your ability to use the 98okr platform effectively or may prevent login entirely. Instructions for managing cookies in major browsers are available through the help documentation of your browser provider.
98okr retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the principal categories of data held by 98okr:
Post-Retention Deletion: Upon expiry of the applicable retention period, personal data is permanently deleted or irreversibly anonymised in accordance with 98okr's data disposal procedures. Anonymised data that can no longer be linked to an identifiable individual may be retained indefinitely for aggregated analytics purposes.
98okr implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
Security Incident Notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, 98okr will notify affected players without undue delay and in accordance with the notification obligations under 98okr's gaming licence framework. Notifications will be sent to the email address registered on the affected account.
While 98okr takes every reasonable precaution to protect your personal data, no internet-based system can be guaranteed to be completely secure. You are responsible for maintaining the security of your own account credentials and for notifying 98okr immediately if you suspect any unauthorised access to your account.
As a registered player on the 98okr platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the 98okr support team via live chat or email at [email protected]. 98okr will respond to all valid data subject requests within 30 calendar days of receipt.
98okr operates under an internationally recognised gaming licence, and certain aspects of its technical infrastructure and third-party service providers may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, and processed in countries other than Pakistan.
Where such international transfers occur, 98okr ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the data protection framework applicable to 98okr's licensing jurisdiction. These safeguards may include data processing agreements incorporating standard contractual clauses, binding corporate rules, or reliance on adequacy decisions applicable to the recipient jurisdiction.
Transfer Safeguards: 98okr does not transfer personal data to jurisdictions that lack adequate data protection frameworks without first ensuring that appropriate contractual or technical safeguards are in place. For further information about specific transfer mechanisms used by 98okr, contact [email protected].
The 98okr platform is strictly intended for individuals who are 21 years of age or older. 98okr does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as a mandatory step during account registration and is enforced through CNIC-based KYC verification.
Under-Age Accounts: If 98okr discovers that a registered account belongs to an individual under the age of 21, that account will be permanently closed immediately, all balances will be forfeited, and all personal data associated with the account will be deleted in accordance with 98okr's data disposal procedures, subject to any mandatory legal retention obligations. Parents or guardians who believe their child has registered on 98okr should contact [email protected] immediately.
The 98okr platform may contain links to third-party websites or services — for example, links to the websites of payment processors such as JazzCash and EasyPaisa for the purpose of transaction authorisation. Once you leave the 98okr platform and navigate to a third-party website, this Privacy Policy no longer applies. 98okr has no control over and accepts no responsibility for the privacy practices or content of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit in connection with your use of 98okr services, particularly those of payment service providers, before submitting any personal data on those platforms.
98okr reserves the right to update, amend, or replace this Privacy Policy at any time. Material changes to this Privacy Policy — including changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — will be communicated to registered players via email notification to the address on file or via a prominently displayed notice on the 98okr platform.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. Continued use of the 98okr platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Privacy Policy, you must cease using the platform and request account closure prior to the effective date of the revision.
If you have any questions, concerns, or requests relating to this Privacy Policy or 98okr's handling of your personal data, please contact us through the following channels:
When submitting a data subject request by email, please include your registered account name, a clear description of your request or concern, and any relevant account reference numbers to help us locate and verify your data efficiently.
Play cricket betting, live casino, slots and instant games in PKR — backed by robust data protection and responsible gaming tools. Players must be 21 or older.